Error: "The specified service does not exist as an installed service" after installation during the setup wizard.

This error can occur when the Events2HVAC_service.exe fails to properly register itself as a Windows service during installation.

You can manually try to register the service by following these steps:

  1. Go to the application root folder (C:\Program Files (x86)\Streamside Solutions\Events2HVAC) and run (double-click) on the file "uninstall_service.bat".  This should clear out the registration of the service.
  2. After the uninstall runs, run (double-click) on "install_service.bat".  Verify the console message shows the service was installed correctly.
  3. Attempt to restart the service in the setup wizard or by manually starting it.

 

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